Paddle & Hike to Secret 120ft Kauai Waterfall

This family-owned operation consistently impresses with its smooth, well-organized service from start to finish. Multiple reviewers highlight how convenient it is to have kayaks delivered directly to the river, complete with life jackets, dry bags (with backpack straps!), and clear maps. The staff, particularly Wes, Lisa, and Cole, earn praise for their thorough instructions, friendly demeanor, and extensive knowledge about the river, trails, and island history. People appreciate the professional yet personable approach, with guides making an effort to connect with each group and share fascinating stories. The kayaking itself is described as beautiful and manageable on the calm Wailua River, with the waterfall swim at the end being a major highlight. Families with young children report having great experiences, and early morning rentals help you beat the crowds at the falls. One reviewer wished for more detailed terrain information upfront, but this seems to be an isolated concern. The overall sentiment is overwhelmingly positive, with many travelers specifically planning to return on future visits and recommending the experience to others.