Aloha Circle Island

This operator shows a troubling pattern of reliability issues that overshadows the positive experiences some guests have had. Multiple travelers report no-shows for scheduled pickups, last-minute location changes, and poor communication from the booking office. Transportation arrangements seem especially problematic, with complaints about overcrowded vehicles, shared rides that weren't disclosed upfront, and significant delays that caused people to miss their reserved time slots at attractions like Pearl Harbor. When things go right, the experience can be genuinely wonderful. Guides like Kentucky, Aka, and Cap receive specific praise for their knowledge, humor, and friendliness. Guests on successful circle island tours enjoyed stops at scenic viewpoints, Matsumoto's shave ice, and mac nut farms, with some calling it an unforgettable day. However, these positive experiences seem inconsistent. Even satisfied customers mention issues like being taken to subpar beaches instead of better options, uncomfortable van conditions, and high-pressure sales tactics during the booking process. The disconnect between what's promised and what's delivered appears to be a recurring theme worth considering carefully before booking.